Welcome to the ZEVO Knowledge Hub — your central resource for hosting and driving on the world's first peer-to-peer EV sharing platform. Whether you're listing your Tesla, managing bookings, or getting ready for your first trip, find everything you need below.
Host Help Center 📖
Visit the ZEVO Host Handbook
Guest Help Center 📖
ZEVO Driver Guide
Getting Started
Know Before You Host
Setting Up Your ZEVO Account
Tesla App Setup
Standard Fleet Key Installation
License Plates and Registration
Vehicle Listing Settings
Platform Fees & Insurance Deductibles
Concierge Program
Navigating Host Dashboard
Supercharging Costs
Incidentals
Vehicle Swaps
Upload Tolls
Submit a Vehicle Inspection
Tire Tread Depth Requirements
Communicating with Guests
Ending a Booking
Promotional Pricing
Driver Notes on Booking
Daily Booking Settings
CSV Financial Overview
Charge Key Access
Adding Account Admins
Vehicle Registration Requirements for Hosts
Download your 1099 Expense Report (Host Dashboard)
Tolls by State
Texas Tolls
California Tolls
Florida Tolls
Business Building Blocks
Car Buying Guide
Build Business Credit
ZEVO Host Handbook
Referral Programs
Host Referral Program
New Guest Referral Program
Get Help
Host FAQ
Between Bookings: What Hosts Need to Know
Contact Support
Scheduling Tesla Appointment
Repossession & Non-Payment
TOS
Terms of Service
Best Practices
Tesla Physical Key Card Management
Tesla Tire Program
Tesla Windshield Protection
Customizing Your Tesla
Pricing Best Practices
Disable In-Car Upgrades
Dallas Resources
Deleting Keys Off Your Tesla
Getting a Texas Temp Tag
Getting Paid
Connecting Your Stripe Wallet
Booking Payments Process
Finances & Cashing Out
How Collections Works
Insurance
Host Coverage
Driver Coverage
Required Off-Trip Insurance For Hosts
Claims
How to File A Claim
How To Manage Claims
Guest Responsibilities
Vehicle Charging Limits and Fines
Driver Terms of Usage
Uber Roadside Assistance
Vehicle Cleanliness and Policy Violation Guidelines
Tesla Roadside Assistance
Paying for EV Charging
Ticket Liability Transfer
Street Parking
Traffic Violations
Tolls
Incidental Fees
Tire Replacement