Last updated: 07/13/26

Zevo has partnered with Continuum Mobility Corp. to provide our Physical Damage Protection Program, with ClaimSorted appointed as the new Third Party Adjuster (TPA) for all physical damage claims moving forward. This page answers the most common questions about the change.

The Basics

What's actually changing? Only how physical damage (Comp/Coll) claims — i.e., damage to a host's own EV — are provided and processed.

• Provider: Continuum (new)
• TPA: ClaimSorted (new, replaces Davies Group for this claim type)

What's staying the same?

• Auto Liability (3rd party Bodily Injury and Property Damage claims) — unchanged. Provider remains TeqMobility; TPA remains Davies Group.
• Deductibles — unchanged
• Qualifying coverages — unchanged
• How to file a claim — unchanged: Host Dashboard → Zevo validates → routed to the appropriate TPA

Is this an insurance policy hosts purchase? No. This is a benefit Zevo provides to eligible owners on the platform, and it's only in effect while an EV is actively rented through Zevo — not a policy hosts buy themselves.

Why the Change

Why change physical damage specifically, and not liability? We focused on physical damage because these are hosts' personal assets — their vehicles. We wanted a claims partner known for being responsive and communicative, which is why we appointed ClaimSorted.

Why ClaimSorted? We ran a detailed vetting process and ClaimSorted stood out as the most customer-focused, technologically aligned, and adaptable to our marketplace model. They also understand that the vehicles in these claims belong to our hosts — not to Zevo.

Coverage Details

When is a host protected? Coverage applies when all three are true: