When a booking ends, your vehicle enters a gap period before the next booking begins. This article explains what happens during that window and what you need to do.

What Happens When a Booking Ends

• Your listing is automatically disabled the moment a booking ends
• ZEVO's insurance coverage for that booking ends immediately
• Your own primary insurance (comprehensive and collision) is the only active coverage on the vehicle during this period
• The vehicle remains tracked via Standard Fleet, but the renter no longer has app access

Your Responsibilities During the Gap

1. Inspect the Vehicle

Before doing anything else, inspect the vehicle thoroughly:

• Check tires, wheels, and exterior for new damage
• Check interior for cleanliness, stains, odors, or left belongings
• Note the mileage and battery level
• Take timestamped photos of interior and exterior

If you find damage, submit an incidental report through your Host Dashboard before re-enabling the listing.

2. Submit a Vehicle Inspection

Log into your Host Dashboard and submit a vehicle inspection on the vehicle page. This creates a documented record of the vehicle's condition between bookings and protects you in the event of a future dispute.

3. Charge and Clean

• Charge the vehicle to at least 80-90% before re-listing