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If you are NOT on an active rideshare ride please follow these steps to obtain roadside assistance for your Tesla

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Tesla offers two types of service appointments: Service Center visits and Mobile Service. Service Center visits require you to bring your vehicle to a Tesla Service location. If your service can be done outside of a Service Center, a Mobile Service Technician can come to you and perform the service at a convenient location of your choosing. When you schedule a service appointment, you will be shown dates and times for all appointment types available to you depending on your location and type of service needed.

How to Schedule a Service Appointment

To schedule a service appointment in the Tesla app, follow these steps:

1. Open the Tesla app.
2. Tap ‘Service.’
3. Tap ‘Request Service.’
4. Select a support topic and describe your concern.
5. Follow the on-screen prompts to provide additional information such as the date, time and type of service appointment you’d like.

Note: The types of service appointments available depend on what service is needed for your vehicle. Some services can only be completed through either Mobile Service or Service Center visit.

After you schedule your service appointment, you will need to prepare for either your Service Center visit or Mobile Service appointment.

How to Add Service to Your Service Appointment

Once you have scheduled your service appointment, you can add services by following these steps:

1. Open the Tesla app.