Step 1 - Be in possession of the vehicle and promptly open your claim

Retrieve your vehicle immediately and file your claim promptly within the host dashboard.

All claims are required to be filed within 72 hours of the incident.

Step 2 - Upload the facts of loss & detailed pictures

Submitting a detailed explanation and all relevant evidence expedites the claims process.

Crucial information points to gather:

• Date, time, location
• Were 3rd parties involved?
• Any 3rd party information (Insurance / ID / Contact information)
• Police report if applicable
• Detailed photos
• Details on what transpired

Step 3 - Claims are triaged

After filing your claim, our claims team packages the above information and transfers it to Davies, our Third Party Administrator (TPA), for investigation.

Step 4 - Communicate with your adjuster directly

Davies will assign an adjuster who becomes your primary point of contact. Respond to all information requests promptly and review estimates as they come in.

• Davies phone: 1-855-338-6073
• Davies email: [email protected]

Step 5 - Completion of the claim investigation

When Davies has all the information needed, they will communicate the outcome directly.