1️⃣ Pre-Trip Mode (First-Time Access Issue): Begin Your Booking

2️⃣ Lost Access during booking: Payment Deadlines

3️⃣ Tesla App or Phone Key Setup Issues

Restart your phone and the Tesla app, then ensure Bluetooth is enabled on your device

Assure that you’re signed into the correct account.

Perform a Soft Reset of the Tesla:

1. Press and hold both scroll wheels on the steering wheel
2. Continue holding until the Tesla screen goes black and the Tesla logo appears
3. Wait for the system to restart completely (usually takes 1-2 minutes)
4. Check if your phone key now connects properly with the vehicle

If access issues persist, Contact ZEVO Support for assistance.

◀️ Back to the Homepage 🏡