Your Tesla for this booking comes from Vehicle Solutions Group, one of our professional fleet partners in Texas. Their EVs carry fleet license plates rather than standard plates, which means there is no blue state registration sticker on the windshield. Uber's vehicle approval flow asks for a photo of that sticker, so the submission works a little differently for these cars.

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This page only applies if you plan to drive Uber rideshare. If you are using the vehicle for delivery only, you do not need any of the steps below.

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How to get the vehicle approved with Uber

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This page only applies if you plan to drive Uber rideshare. If you are using the vehicle for delivery only, you do not need any of the steps below.

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  1. Enter the vehicle details in the Uber driver app
  2. Upload the registration document provided with the vehicle, in place of the sticker Uber asks for
  3. Upload the insurance card provided with the vehicle </aside>

Expect to submit more than once

Drivers commonly need to upload these documents three or four times before Uber's system accepts them. It does go through. A little short term persistence is all it takes.

If the upload keeps getting rejected

Connect with a live human Uber support agent:

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  1. Uber Driver App
  2. Menu ≡
  3. Help
  4. Scroll down to “Contact Us”
  5. Click Ask the AI assistant
  6. Type “Speak to an agent”
  7. Type “Get car approved”
  8. Type “Speak to an agent”
  9. Tap “Connect with a support agent” </aside>

After connecting with an agent, copy and paste this message:

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Hi there, I'm in a vehicle with fleet license plates, so there is no blue sticker to upload. The vehicle is a Tesla and has a current registration. Can you approve this EV please?

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Then upload these three items in the chat:

The extra steps are worth it. This host keeps well maintained EVs on the road and is quick to help during a rental.