Below addresses regular questions renter guests of hotel partners ask regarding how ZEVO works and what makes the process to simple.

Zevo is a contactless, EV-only rental platform that delivers and picks up your booked EV to the valet area of our partner hotel. The booking process and rental is conducted entirely from your phone.

ABOUT ZEVO EV RENTALS

How do I signup and rent an EV with ZEVO?

After registering through your Hotels unique link to their private ZEVO marketplace you follow these steps

1. Select the vehicle you wish to book
2. Complete your Zevo profile including driver license upload and verification check
3. Add your payment method on file
4. Complete the booking process

Once completed ZEVO will ensure your vehicle is ready to drive at your chosen time from your Hotels valet area.

Do you deliver the EV to the hotel?

Yes, ZEVO is designed to be 100% contactless and convenient to your hotel stay. After booking our team makes sure the EV is left in the valet area prior to your rental start time.

How much notice is required for delivery?

24 hours notice is required to prepare, mobilize and deliver the EV to your valet.

Do I need to use a PROMO CODE?

Yes, This code can be found on the Zevo landing page after you click the link your hotel shared with you prior to your arrival. Or through the onsite 1 Hotel concierge team.

Is insurance included?

Yes, As part of your rental experience ZEVO includes comp/collision and liability protection coverage during your rental period - this coverage starts when you activate your rental.